Respect people and their privacy
Only scan, edit, sign, or share material you are authorised to handle. Obtain any necessary permission before processing another person's personal or confidential information. Redact unnecessary personal information before sending examples to support. Do not use our service to harass, threaten, exploit, discriminate against, or expose private information about others.
Keep documents honest
Do not forge a signature, impersonate a person, fabricate approvals, alter official records deceptively, or create documents for fraud. A signature-style font is not proof of identity or consent. Clearly distinguish legitimate edits, copies, and drafts from original or certified documents.
Use and share lawful material
Respect copyright, trademarks, confidentiality, and applicable laws. Do not use Loadaix PDF to create or distribute illegal content, child sexual abuse material, non-consensual intimate imagery, scams, or material that unlawfully facilitates harm. Do not send such material to support as an attachment; describe the concern without reproducing it.
Protect the service
Do not bypass subscriptions, quota limits, authentication, or access controls. Do not send malware, spam, or abusive automated requests. Report a vulnerability privately through our security contact without accessing other users' information or disrupting the service.
Reports, action, and review
Report misuse to info@loadaix.com with the subject Safety report — Loadaix PDF. Provide a concise description and relevant identifiers; avoid unnecessary sensitive attachments. There is no public posting feed or in-app user-to-user messaging to moderate, and we do not routinely review your locally stored document contents.
We may investigate account-related reports, request clarification, limit access, or suspend accounts for serious misuse under the Terms. Where lawful and appropriate, we explain the reason and allow a response. For review, reply or email Account review — Loadaix PDF. We may preserve necessary evidence or cooperate with lawful requests. These rules do not authorise blanket access to files on your device.